Privacy Policy
Kindhearted Counseling
Effective Date: 11/15/2025
This Privacy Policy explains how Kindhearted Counseling (“we,” “our,” or “the practice”) collects, uses, and protects information when you visit our website or communicate with the practice.
1. Information We Collect
We may collect information in two ways:
Information You Voluntarily Provide
This includes your name, phone number, or any details you share through the website contact form or other communication methods you choose to use.
Automatically Collected Information
When you visit the website, certain information may be collected automatically, such as your IP address, browser type, device information, and pages visited. This helps improve the website and user experience.
2. How Your Information Is Used
Your information may be used to:
- Respond to contact form submissions
- Schedule appointments or consultations
- Provide requested information or services
- Improve website performance
- Maintain standard administrative records
Your personal information is not sold or shared with third parties for marketing purposes.
3. Confidentiality of Counseling Information
All therapeutic communication and client records are confidential and protected under state and federal privacy laws. Information shared during counseling sessions remains private except in situations where disclosure is required by law, such as risk of harm or court orders.
Information sent through the website contact form is handled carefully but should not be considered a substitute for secure clinical communication.
4. Cookies and Analytics
The website may use cookies or analytics tools to understand visitor behavior and improve site performance. You may disable cookies through your browser settings.
5. Third-Party Services
The website may use trusted third-party services, such as hosting platforms or website analytics tools. These services only collect information necessary to operate the site and are not permitted to use your data for their own marketing purposes.
6. Data Security
We take reasonable measures to protect your personal information from unauthorized access or misuse. However, no method of internet transmission is completely secure.
7. External Websites
Any external links provided on the website are not governed by this Privacy Policy. We are not responsible for the privacy practices of other sites.
8. Your Choices
You may request to update, correct, or have personal information removed from non-clinical records. Clinical records follow state and federal retention laws.
9. Children’s Privacy
This website is intended for adults. We do not knowingly collect information from children under the age of 13.
10. Updates to This Policy
This Privacy Policy may be updated periodically. Revised versions will reflect a new effective date at the top of the page.
11. Contact
If you have questions about this Privacy Policy or how your information is used, please reach out through the contact form on this website.