Terms & Conditions

Kindhearted Counseling
Effective Date: 11/15/2025

These Terms & Conditions outline the rules and guidelines for using the Kindhearted Counseling website (“the website,” “the practice,” “we,” or “our”). By accessing or using this website, you agree to these terms.

1. Website Content

The information on this website is for general informational and educational purposes only. Nothing on the website is intended to replace professional mental health treatment, diagnosis, or medical advice. Visiting this site does not create a therapist–client relationship.

2. No Emergency or Crisis Services

This website is not monitored for emergencies. If you are experiencing a mental health crisis, please call 988, go to the nearest emergency room, or contact your local emergency services.

3. Client–Therapist Relationship

Contacting the practice through the website or submitting a form does not establish a therapeutic relationship. A formal therapist–client relationship begins only after an initial session is scheduled and all required consent forms are completed.

4. Accuracy of Information

We strive to keep the website content accurate and up to date, but we cannot guarantee that all information is complete, current, or error-free. Services offered may change at any time without notice.

5. Personal Information

Any personal information submitted through the contact form is handled according to our Privacy Policy. Information submitted through the website is not considered secure clinical documentation.

6. Intellectual Property

All content on the website—including text, images, logos, and design—is the property of Kindhearted Counseling unless otherwise noted. You may not copy, distribute, or reproduce any content without written permission.

7. External Links

The website may include links to external sites. These links are provided for convenience, and we are not responsible for the content or privacy practices of third-party websites.

8. Limitation of Liability

By using this website, you agree that Kindhearted Counseling is not liable for any damages resulting from your use or inability to use the site, including reliance on any content provided.

9. Scheduling and Cancellations

Any scheduling, cancellations, or appointment policies communicated by the practice—verbally, via email, or through intake paperwork—supersede the general information found on this website.

10. Changes to Terms

These Terms & Conditions may be updated at any time. Revised versions will show a new effective date at the top of the page. Continued use of the website constitutes acceptance of any updated terms.

11. Contact

For questions about these Terms & Conditions, please reach out through the contact form on this website.